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Michelle McKenna has spent her career driving innovation at leading entertainment brands including Walt Disney World Resorts, Universal Studios Theme Parks and The National Football League where she is currently SVP and Chief Information Officer. Much of the success of the these brands centers around bringing people together in ways that create special and memorable experiences. But creating this “on stage” magic requires teams of talented and motivated professionals operating under unforgiving deadlines to make sure "the show goes on" each and every time. In this presentation, Michelle will take you behind the scenes of some of the leading entertainment brands in the world with a focus specifically on how work gets done, the ways in which technology has transformed how individuals and teams are measured, organized and managed, and how the era of IoT, AI and ubiquitous connectivity is changing it all again.
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