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The pace of innovation and disruptive change in the electronics and high-tech industry is feverous. To succeed and delight customers, organizations must be nimble, efficient and proactive. In a market ripe with competition, Dell EMC has a legacy of leadership. How does service parts management contribute to their success?
Join this session as Gentry Pate, Global Supply Chain Director, shares lessons learned and best practices including strategically scaling a global service parts planning organization, transforming workforce from regional to global planning roles to support global processes, maximizing planner productivity through technology and business planning to meet customer commitments, and the journey to end to end automation for purchase order, network replenishment, intermittent model improvements and network optimization.
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